This conference programme aims to give senior industry professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the  industry, offering predictions and insights to help delegates form their future strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

CPD Certified

cpd_certified_rgb.pngThe Richmond L&D Forum qualifies for CPD credits. All delegate attendees will receive a CPD certificate after the event.

For further information on CPD accreditation please visit : http://www.cpduk.co.uk

Take part in the programme

If you would like to participate in the programme or recommend any speakers or topics please email Hilary Fenwick or call on +44 (0) 20 8487 2244.
2018 Keynote
2018 Keynote
  • Black Box Thinking – How high performance happens in a complex world.

    Matthew Syed, Journalist, Writer, Broadcaster

    Matthew Syed will focus on the dynamics of a high performance culture. Talent is significant but not enough. There is no substitute for a mindset that drives continuous improvement. Every marginal gain is vital and they build together to achieve performance excellence.

    Matthew believes...


  • Closing address: Think Like An Artist: Imaginative Ways to a More Creative and Productive Life"

    Will Gompertz: BBC Arts Editor

    “One of the World’s Top 50 Creative Thinkers” - New York’s Creativity Magazine.

    “Will Gompertz is the best teacher you never had” – The Guardian

    We are thrilled to announce that Will Gompertz, voted one of the World’s Top 50 Creat...


Industry Sessions
Industry Sessions
  • Trends in learning: 70|20|10 - Is on-the-job learning dead or alive?

    Dr Barbara Zesik, Chief People Officer, Santa Fe Relocation

    Dating back to the 1990’s, the ’70:20:10’ approach to learning and development is a tried and tested model on the one hand and seen as somewhat outdated on the other.

    Many organisations are looking for the next trend in learning, which, for some time, has been the con...


  • Uncovering the ROI for inclusive leadership training.

    Fleur Bothwick OBE, Director of Diversity & Inclusive Leadership – EMEIA, Ernst & Young LLP

    • The world of work is changing dramatically
    • With the gig economy, artificial intelligence and robotics disrupting the workforce, we need to think about the EVP we are offering and  how we reward, develop and engage a contingent workforce
    • Ma...


  • Employee engagement and the role of L&D: motivating and engaging employees in times of change.

    David D’Souza, Head of London, CIPD

    Modern working life is a series of complex and intertwined challenges that can leave you feeling as though the world will always be one step ahead.

    At the heart of HR and L&D is the need to constantly support people to improve to meet these challenges and increase their own capabil...


  • Developing learning strategies for organisational transformation and cultural change that stick!

    Kathryn Pritchard, Group Chief People Officer of ODEON Cinemas Group.
    For 2 years Odeon UCI ran a well-documented turnaround where the people strategy was pivotal in transforming business results ultimately leading to the sale of the business to AMC.

    The once UK-owned, 7 territory business has become 14 territories and is roughly a third bigger on a...

  • Cutting through Complexity to deliver High Performance & Engagement: Bacardi Case Study

    John McCusker, Global Vice President, Talent Management, Bacardi
    Continuing some of the themes and ideas raised by Matthew Syed, Bacardi will share how they have delivered enhanced performance and engagement by ripping through complexity and applying some simple principles. This case study will provide participants with:

  • Creating a coaching culture in your organisation

    Steph Fastre, People & Team Development: Innovation & Creativity Lead, Google

    • Why a coaching culture is crucial for growing and retaining talent.       

    • Tips on kickstarting and maintaining a coaching culture.

    • Hear about what we've learned at Google so far.

    Steph Fastr...


  • Building the influence of the learning function: ensuring L&D is a critical strategic lever enabling the growth of your organisation.

    Nebel Crowhurst, Head of Talent and Development, River Island.

    Nurturing a highly credible L&D team that aims to educate everyone uniquely.

    Delivering development solutions which have a demonstrable business impact as well as improving employee experience.

    Join this case-study presentation to learn from a leading award wi...


General Enquiries:

T: +44 20 8487 2200
F: +44 20 8487 2300

T: +1 212 651 8700
F: +1 212 651 8701

T: +41 61 335 94 44
F: +41 61 544 74 44


T: +39 02 312009
F: +39 02 3313976

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